Privacy Policy
Last updated: 23 June 2026
This Privacy Policy explains how Elesely ("we", "us") collects, uses, and protects your personal information when you use the Elesely application. By using the app you agree to this policy.
1. Information we collect
- Account details: your name and phone number, used to create and secure your account.
- Order information: the products you order, delivery details, and order history.
- Device & usage data: basic technical information (device type, app version, and in-app activity) used to operate and improve the service.
2. How we use your information
We use your information to:
- create your account and verify your phone number by one-time code (OTP);
- process, confirm, and deliver your orders;
- contact you about your orders and important service updates;
- improve the app, prevent abuse, and keep the service secure.
3. Sharing
We do not sell your personal information. We share it only with the partners needed to run the service — for example our order and delivery operations — and only to the extent required to fulfil your orders or as required by law.
4. Data retention
We keep your account and order information for as long as your account is active and as long as we need it to provide the service or to meet legal and accounting obligations.
5. Your choices
You can review and update your profile in the app at any time. You may request deletion of your account; some records may be retained where the law requires it.
6. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.
7. Changes to this policy
We may update this policy from time to time. When we do, we publish a new version here.
8. Contact
Questions about this policy? Contact us at eleselyfoods12@gmail.com.